TravelTech Present information reveals value and time taken to implement new options are greatest challenges for journey expertise patrons

TravelTech Present information reveals value and time taken to implement new options are greatest challenges for journey expertise patrons

TravelTech Present information reveals value and time taken to implement new options are greatest challenges for journey expertise patrons
  • The Gadget Present’s Jason Bradbury and Google’s Susie Vowinkel confirmed as keynote audio system for 2024 version of TravelTech Show
  • Customer registration is now open forward of the present happening 19-20 June 2024 at ExCeL London

With only one month to go till TravelTech Present opens its doorways on 19 June, organisers of this 12 months’s present have launched additional findings from its analysis, highlighting the challenges felt by patrons.

Over a 3rd (34 per cent) said that each implementation time for brand new options or platforms and balancing budgets according to the price of new expertise, are their greatest challenges over the following 12 months. These have been carefully adopted by 29 per cent who said that for them the most important challenges have been buyer retention and bettering the client expertise.

The information comes as TravelTech Present additionally pronounces additional particulars on audio system and content material for this 12 months’s revitalised programme which incorporates extra alternatives to study in regards to the newest developments and developments throughout the sector, achieve beneficial perception and recommendation from knowledgeable audio system and meet the most recent suppliers and options.

The keynote audio system for 2024 are Jason Bradbury, former host of The Gadget Present opening the present on 19 June together with his tackle the place AI will take us within the subsequent decade, and Susie Vowinkel, managing director of journey for Google, who shall be sharing the most recent insights on journey from the search engine big to kick off day two on 20 June.

Along with the keynote speeches, this 12 months’s present sees the return of the Expert Advice Hub, which is able to allow patrons to pre-book appointments with an trade knowledgeable and achieve invaluable recommendation on subjects together with advertising and marketing and gross sales technique, profitable and retaining information prospects funding methods and rising tech, to call just some.

Forward of the present, guests are additionally inspired to solid their vote for the winner of this 12 months’s Trailblazer Awards. Pitches from all 10 finalists can be found to view now on the TravelTech Present web site, the place guests also can vote forward of the deadline of 31st Could. Every finalist is beneath 40 months previous and also will participate in a Trailblazer Panel on the present to current their answer and showcase how their expertise is working to remodel the journey trade, earlier than the winner is introduced on 20 June.

Commenting on the most recent outcomes of the survey and the programme for this 12 months’s present, Nimet Sayeed, Occasion Supervisor, TravelTech Present stated, “The tempo of journey expertise improvement, while thrilling, can current challenges for journey corporations and patrons if not successfully deliberate and managed. Any vital change in working techniques requires money and time in addition to the best and best-fit implementation with present options, which might appear a frightening prospect. Reassuringly the wealth of options and integrations obtainable to streamline each operations and the client journey imply it doesn’t need to be.

“Likewise, the ever-increasing advance of on-line adoption means operators are in a greater certified place than ever earlier than to know and interact with prospects to make sure that not solely are they enhancing the client expertise, but additionally critically, retaining them to safe sustainable profitability.

“In constructing the programme for this 12 months’s TravelTech Present we now have labored to make sure that not solely do we now have market main consultants obtainable to take heed to throughout the panel and speaker classes, however there are a selection of the way for patrons and suppliers to fulfill and interact nose to nose to study extra in regards to the solutions obtainable to the challenges of implementation, value, buyer administration and extra.”

100 journey and journey expertise firm representatives took half within the survey in April 2024.

TravelTech Present takes place from 19 – 20 June 2024 at ExCeL, London.