Tourism Minister launches Higher Work Motion Plan to strengthen New Zealand’s tourism workforce | Information

Tourism Minister launches Better Work Action Plan to strengthen New Zealand’s tourism workforce

Tourism Minister Peeni Henare has at this time (1 March 2023) launched the Higher Work Motion Plan, aimed toward making the tourism workforce stronger, extra sustainable, and resilient
TIA Chair Gráinne Troute, Business co-chair of the Tourism Business Transformation Plan partnership which created the plan, says: “The Motion Plan is each sensible and doubtlessly transformational, forming a holistic package deal of proposals that ought to result in optimistic adjustments to the tourism trade”.

The plan has six proposals (Tirohanga Hou) and 14 initiatives to deal with 4 key systemic points dealing with the tourism workforce. The problems recognized have been demand fluctuations; pay and circumstances; agency maturity and scale; and present and future abilities gaps.

The options purpose to create a extra regenerative, excessive worth and resilient trade that every one New Zealanders will be happy with.

“The creation of a Tourism and Hospitality Accord would require companies to fulfill sure office requirements, recognising these which might be already doing the correct factor, in addition to, the place it’s warranted, shifting the dial in the direction of higher pay and circumstances for employees throughout the trade,” says Ms Troute.

Serving to companies higher perceive current expertise would improve productiveness and drive higher outcomes for employees and companies, as would fit-for-purpose schooling and coaching.

Embracing seasonality, and leaning into the pliability of the trade, will contain exploring progressive fashions akin to worker and job-sharing amongst tourism operators.

Constructing cultural competency inside the trade will allow companies and employees to inform extra genuine tales and construct extra various and inclusive workplaces.

“There are lots of optimistic tales of individuals with fulfilling and rewarding careers in tourism. Showcasing these individuals, their careers, and the variability that tourism has to supply ought to assist entice extra employees to the trade,” Ms Troute mentioned.

TIA Chief Govt Rebecca Ingram says the options developed by the group are coming at a crucial time for the trade. “Thanks to the trade management group for his or her work creating a complete view on the tourism workforce of the longer term.”

An implementation plan might be developed following the discharge of the Higher Work Motion Plan. For an indicative timeline and additional subsequent steps, please go to the Higher Work Motion Plan web site. The following section of the ITP is underway and is specializing in the atmosphere.


• TIA is New Zealand tourism’s peak trade physique. We’re the one impartial affiliation that represents all sectors of New Zealand’s massive and various tourism trade.
• TIA has about 1300 member companies from throughout the trade, starting from small proprietor/operators to massive publicly listed tourism corporates and worldwide resort chains.
• TIA is deeply concerned in discussions on restoration and what the way forward for tourism in New Zealand will appear like.
• TIA leads implementation of the trade’s Tourism Sustainability Dedication which goals to see each New Zealand tourism enterprise contributing positively to our individuals and cultures, our surroundings and our economic system
• TIA delivers a complete and various vary of trade occasions together with TRENZ, New Zealand Tourism Awards, Discussing Tourism regional occasions and the Tourism Summit Aotearoa.

Go to for extra info